Changelog
Follow up on the latest improvements and updates.
RSS
new
improved
fixed
5/19/2025 - 5/25/2025
New
- Add PNR chips to corporate programs
- Public ID display on client payment dialog
- Track card used for client paid bookings
Improved
- Client matching for Sabre bookings: Incorporate gender
- Add tooltip to primary commission contact star icon
- Tweaks to supplier payment matching algorithm
- Upgrades to internal tools
Fixed
- Prevent primary on trip being added as an additional traveler too
- Time zone issues with preloaded exchange rates
- Include canceled bookings when pushing markup to QBO
- Fix for scripts used to clean up commissions on imported data
new
improved
fixed
5/14/2025 - 5/18/2025
New
- Internal alerting for duplicate ARC document numbers
- Delete supplier contacts
- Move PNRs between trips
- Hide PNRs on trips
Improved
- Default new bookings to commissionable
- Forms: Remove unnecessary tooltip and rename name field
- "Goes by" now a column in the travelers tab of the trip
- Supplier payments matching algorithm improvements
- Don't create a trip from Sabre when there are no segments in the PNR
- Copy and pasting from supplier payments card now enabled
Fixed
- Various statement fixes
- Push ARC fees to QBO using Tulsa time zone
- Imported supplier addresses not showing in the supplier profile
- Various fixes for agencies with bank accounts in other currencies
- Some bookings marked as paid but with no commission from Sabre
new
improved
fixed
5/11/2025 - 5/13/2025
New
- Add public IDs to bookings and make searchable
Improved
- Group name as a column on the clients page
- Subagency admins can now see statements of sub-advisors not paid out by them
- Internal logging to better debug MCO parsing issues
Fixed
- Wallet tab cutting off after too many line items
- Various minor statements fixes
new
improved
fixed
4/30/2025 - 5/11/2025
New
- Security upgrades for the TripSuite app
- Un-cancel trips
- Custom report for splits on ARC bookings
Improved
- Prevent duplicate DK numbers on programs
- Don't re-assign programs or adjust trip dates from ENS
- Users who are not the advisor on the program can make changes to it
- Profit column in statements now only includes the payments received in that statement period (not all time)
Fixed
- Users seeing white pages after security upgrades due to browser caching
- Filter out voided commissions from supplier page reporting
- Bug preventing removing merged clients from a booking
- Keep "charge statement" expenses in the original statement when tickets are exchanged or modified
- Markup withdrawal dialog not opening on programs
- Some trips not appearing in trips dashboard due to permissions bug
new
improved
fixed
4/19/2025 - 4/29/2025
New
- MFA authentication (optional)
- Add all travelers on the trip to a booking
- Populate payment date in payments to supplier based on due date
- Inactive user statement
Improved
- Faster loading speeds for trips section of dashboard
- Add TSA Precheck and Redress Number to programs dropdown
- Prevent ENS updates to non-ARC Sabre bookings if they've been modified in TS
- Zero out financial values when bookings are canceled in Sabre
- Car rental Sabre parsing for SIXT
- Prevent duplicate DK numbers on programs
Fixed
- Various Sabre parsing fixes
- Sorting issues in client payments tab on trips
- Trips dashboard also including trips traveled in the past 6 months but created earlier
new
improved
fixed
4/16/2025 - 4/18/2025
New
- Diagnostics page for customer support troubleshooting
- Config to allow certain PCCs to delay payouts
- Bidirectional client relationships
Improved
- Supplier payment algorithm made stricter (fewer false matches)
- Use client on booking instead of trip for statements
- Various improvements to Sabre parsing (mostly ancillary services)
- Don't lock everything when TS has processed payment
Fixed
- Prevent changing payment method when TS has processed payment
- Show non-commissionable status chip on ancillary services
- Some fees briefly not importing from Sabre to TS
- Error when rounding markup withdrawal more than two decimals
new
improved
fixed
4/9/2025 - 4/15/2025
New
- Auto-cancel trip when all bookings are canceled
- Add tax ID to supplier invoices
Improved
- Supplier payments algorithm tweaks (more stringent)
- Confirmation number added to trip and bookings tabs
- Add supplier contact title to table
- Client payment search now allows for multi word searches
- Add internal alerting to make sure MCOs are client paid
- Various analytics improvements
- Add matched commission history to booking activity tab
- Check in date added to bookings table and bookings sorted by that
- Trips can now be merged into programs
- Performance improvements to trips section of the dashboard
- Groups now display middle name and preferred name
- Better parsing for non-ARC ancillary services
Fixed
- Analytics URL changed to address some users encountering blank page due to ad blocker
- Employees can use viewfinder in the dashboard to view team members
- ARC bookings should not be duplicated when DK number is added later
- Don't override theme on forms when forms are updated
- Don't show tasks on deleted trips in the dashboard
- Cash FOP QBO fixes
- Per supplier type splits toggle defaulting to on
- Resyncing trip also triggers resync for associate supplier payments in QBO
- Issues with multiple PCCs appearing in PNR for fees
- Correctly send US country code in CTCM for merge to PNR
- Various statement issues
new
improved
fixed
2/27/2025-4/8/2025
Hi folks- We're terribly sorry for not updating over the past month. No excuses for that. We'll do better going forward.
New
- Dashboard revamp
- Individual statement locking and unlocking
- Support international taxes (non-US clients)
- Internal alerting when accounting mapping is missing
- Statements snapshots (hard locking of historical statements)
- Export report for commission chasing runs
- Add distinct splits on markup withdrawals
Improved
- Statements performance improvements
- Clients page performance improvements
- Commissions page performance improvements
- Overall performance improvements (resolving many time out errors)
- Don't allow adding a duplicate ARC booking via TS UI
- Merge to PNR: Matching loyalty program name to airline codes
- Sort on expenses tab of statements
- Better parsing and support for cash FOP exchanges
- Various Sabre parsing improvements (Air New Zealand, segment parsing, and more)
- For orgs that payout at travel, timing is now check in date and not check out
- UDIDs in analytics
- Prevent adding a refund to an ARC booking in TS UI (ARC dashboard only)
- Messaging in ARC report if net remit does not match
- Better support for multiple orgs sharing a PCC
- Better support for cash FOP tickets
- CTS updates
- When trip is re-assigned, resync any commissions associated with that trip
- Better parsing when multiple PCCs appear on a PNR
Fixed
- Include canceled bookings in statements crawlers
- CC processing payments status not updating to paid
- Exclude voided and deleted commissions from any table
- Reporting on supplier page not using home currency
- Temporary syncing issues with Virtuoso
- Currency conversion on bookings not always available
- Various $0 payouts fixes in statements
- View programs in form submissions
- Bills in QBO not matching statements after statement refactor
- Addresses not saving correctly if previously deleted
- Don't allow moving payouts from closed statement into future statement
- Don't allow multiple close statement button presses
- Various commission page and commissions page export bugs
- Locked agency symbol showing in wrong statement period
- Remove inactive clients from dashboard dates
- Sync to QBO temporarily not happening automatically
- Adjustments hitting locked individual statements
- Various statement fixes
improved
fixed
2/22/2025-2/26/2025
Improved
- Better syncing to QBO for ARC deposits
- Analytics processing time
Fixed
- Don't switch canceled Sabre bookings from confirmed to proposed
- Unnecessary failures due to books closed in QBO
new
improved
fixed
2/17/2025 - 2/22/2025
New
- History tab on bookings
Improved
- Better QBO sync for statements
- Various statements improvements (refactor still underway)
Fixed
- Gift card transfers in QBO
- Exclude deleted commission payments in supplier invoices
- Various form bugs
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