Follow up on the latest improvements and updates.

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November 13, 2025

new

improved

fixed

2025

New

Deactivate/reactivate groups and corporate clients
Manual payments
"Fix It" button in ARC dashboard
Delete supplier payments
Backdate/forward date markups from statements
Activity and admin tabs now on client payments

Improved

Use agency display name for payment bank descriptor
Add COP to currencies
Various supplier payment improvements
Allow for split updates when booking reassigned from unknown advisor
Various Sabre improvements
Prevent commission claim creation if a pending or approved claim already exists
Prevent deletion of email/name fields in forms
Loosen permission restrictions when updating a booking
Blacklist using comma in Merge to PNR field names
Don't reassign the advisor or change splits when trip has been imported
Limit commission claim booking search to last two years
Advisor picker now shows subagency
Loosen restrictions on coworkers editing trips
Sort commissions claim table by most recently received
Show all agencies/users as locked on a statement summary if that statement is closed
Make group travelers unchecked by default in merge to PNR
Enhancements to statement crawlers

Fixed

Various Sabre fixes
Broken link to email form submission
Form submission email not rendering
Org assistants unable to see ICs in context picker
All statements export timing out for some orgs
Search for email templates not working for some users
Handle breakable characters in invoices
Various statement fixes
Duplicate trips created when PNR resynced if trip has been deleted
Various fixes for statement adjustment uploads
Various fixes to the bulk client profile upload/update tool
Allow non-org users to view individual suppliers
Notes in supplier payments not importing from bulk upload tool
Handle image signatures differently from text
Stripping of info when editing corporate clients
Bills should sync to accounting regardless of advisor active status

October 22, 2025

new

improved

fixed

10/8/2025 - 10/22/2025

New

Show 12 months of future statements for accountants
Enable accountants to forward or backdate statement line items
Import or bulk update client profiles via new embedded tool
Forms: Additional traveler section of forms
Forms: Only auto-update if name + email are exact match. If no match, merge form response into a profile or create a new one from the forms submission page.

Improved

Sabre: Rail parsing
Various Spotnana improvements
Make additional travelers more distinct on the form submissions page
Statements: Permissions and views for subagency admins
If all bookings on supplier invoice are in foreign currency, use that currency for total
Set a default PCC when no PCC provided in ARC dashboard
Allow for payout changes to one advisor even if other advisor on booking has a closed statement
Sabre: Better parsing of ancillaries
Show bookings on bookings page if a user has splits
Default form type to client type, not a lead form
Add active/inactive status to corporate clients
Forms: Email now optional
Forms: Add hyperlinks

Fixed

Include parent suppliers in booking dialog supplier search
Various statement fixes
Various analytics fixes
Various supplier payment fixes
Search by client name on booking, not primary on trip in bookings page
Various task fixes
Filter empty form pages from view instead of throwing error
Download all statements timing out
Make trip dates page search inclusive of chosen dates
Team members can't see email threads on trips
Update which payouts get moved when merging users
Various UX issues with claiming and approving unmatched commissions
Trip stages incorrectly showing on dashboard
Currency exchange rates not loading

October 8, 2025

new

improved

fixed

9/25/2025 - 10/7/2025

New

Sabre: New remarks to create client payments for trip costs and override bookings to agency paid
Forms: Inject form responses into existing profile or create a new profile
Forms: Additional traveler section
Allow admins to move line items between open statements
Canada: GST support for client invoices and trip statements

Improved

Sabre: Support $0 charge statement remarks
Add notes field to client payments
Allow for $0 adjustments on statements
Forms: Only automatch when name and email are exact match
Various permissions changes to statements
Add ability to search for bookings by secondary advisor
Duplicate checker now checks across bookings and client payments
Supplier Invoices: Create totals in booking currency if all bookings in the same currency

Fixed

Task dates not updating after manual changes on trips
Prevent duplicate payment processing charges
Sabre: Splits bug when sole advisor uses air desk remarks
Various supplier payment fixes related to unmatched holding
Adjustments not saving in supplier payments if added later
Various Agency Technology Apollo integration fixes
Allow for updating splits on client payments when ARC week is locked
Forms: Show custom form created message
Forms: Use form redirect URL
Some users not able to download trip statements if they are not primary
Users not able to retroactively make trips corporate if they came in as leisure
Processing costs not always updating correctly when user pays directly through invoices
Various statement fixes

September 25, 2025

improved

fixed

9/19/2025 - 9/24/2025

Improved

Unmatched commissions: Auto-deny claims when booking/trip is deleted
Forms: Make email optional
Forms: Support hyperlinks in question titles in forms
Forms: Only auto-update a profile if email + name is exact match
Forms: Create a profile or submit to existing profile from form submission
Add supplier type to statements, remove trip name
Remember preference for recent only toggle
Surface AXUS errors in the UI
Super admins and accountants can now delete programs

Fixed

Statement adjustment bulk upload freezing
QBO: Various supplier payment fixes
TS Accounting: Various fixes and improvements
Round two decimal places when validating supplier payment total
Support for Sabre ENS queues
Automated commission chasing: duplicate invoices

September 18, 2025

new

improved

fixed

9/6/2025 - 9/18/2025

New

Claim unmatched commissions
Booking tags (admin only)
Export statements to PDF
Permission type: Accountant

Improved

Sabre: Parsing for tour segments
Sabre: Parsing for cruise segements
Agency branding now includes contact info (address, phone, etc.)
Add T&Cs to invoice PDF
All form submissions page now clickable
Display name in statements includes corporate client name
Use negative invoice line item for clearinghouse fees instead of a credit memo
Sabre: Parsing for cash fees

Fixed

Update date based tasks when advisor changes
Various supplier payment fixes following refactor
Imported tasks incorrectly showing as due today
Sabre: Include SA splits for 0 when trip has multiple PNRs
Forms: Passport component not updating passport in profile
QBO: Classes not getting added to processing costs
Forms: Sort by share access
Forms: Profile not getting attached to form response
Round wallet processing costs calc to two decimal places
Users in multiple subagencies unable to reassign to all coworkers
Sabre: Only care about mapping for owning PCC
Sabre: Exchanges - remove reliance on Price Quote
Allow employees to download trip statements when not primary
Keep user on page after form submission until successfully synced

September 5, 2025

new

improved

fixed

8/20/2025 - 9/5/2025

New

Email Integration (inbox, email templates, attach emails to tasks, etc.)
Show payout date on the booking commission tab
Sabre: Support account number as an alternative corporate identifier
Internal tool: Import client profiles from spreadsheets
Import Adjustments (FKA Advisor Expenses) in bulk

Improved

Honor line breaks in invoice remarks
Various Analytics improvements
Sabre: Parse MCOs and taxes better
Revamp: Accounting for unmatched commissions
When an email is sent from a trip, tag it to that trip
Sabre: Accounting for cash FOP ARC commissions
Advisor expenses renamed to "Adjustments"

Fixed

Include unpaid client payments in wallet total calcs
Exclude deleted refunds on trip summary tab
Embedded Accounting: Journal entry rounding error
Emojis not populating in email templates correctly
Multi-file select for email attachments
Supplier payment UX regressions
Forms: Passport component not updating client profile
Forms: New client profiles from forms not getting assigned to form creator
Dashboard: Tasks appearing multiple times

August 20, 2025

improved

fixed

8/4/2025 - 8/19/2025

Improved

Various Analytics improvements and new fields
Clicking outside a dialog will no longer close it
Better error messaging around faulty imported gender data
Default assignee on a new task to the user

Fixed

Sabre: Better handling of unticketed segments in the PNR
Invoices: Various improvements and bug fixes
TS Accounting: Relax validation around JEs
QBO: Don't change supplier on unmatched payments
ARC: Various fixes for agency paid bookings
Include unpaid client payments in wallet tab calculations

August 3, 2025

new

improved

fixed

7/19/2025-8/3/2025

New

TravelWits and Trip Boutique integrations
Add Bermuda to country list for client addresses
Bank statement upload for embedded accounting
Mapped fields in supplier payments for comma and slash name formats

Improved

ARC deposit debug improvements
Add recognized percentages to funds on account report
Add multiple task templates to a trip
Better checks for statement drifts
Net remit calculation for refunds to FOP Cash bookings
Better support for multiple TripSuite clients with shared PCCs
Various improvements to the Spotnana integration

Fixed

Prevent commission chasing for ARC bookings
Don't process PNRs for PCCs which aren't mapped
Receipt not sending for authorization only invoices
Do not require client/trip for embedded invoices or bills

July 18, 2025

new

7/14/2025 - 7/18/2025

New

Revamped Client Invoices

July 14, 2025

new

improved

fixed

6/25/2025 - 7/13/2025

New

Client payments now have a searchable ID
TripSuite Accounting
Sabre: Only accept ENS notifications from certain queues

Improved

Better address formatting for supplier invoices
Myriad analytics improvements and new fields
Sabre: Count booking as non-commissionable when CMN-NC is present
Sabre: Prevent duplicate interface IDs when creating suppliers
Default address selection in credit card dialog to primary
Standardize KTN to Known Traveler Number for integrations

Fixed

Sabre: Don't create duplicate booking when accounting line is duplicated
Round amounts for markup withdrawals
Allow negative markup withdrawals when necessary
Convert trip cost amounts to home currency for wallet calcs

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